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Aesthetic practices that provide laser and light-based therapies should be cognizant of legal issues that may affect the practice. “Legal issues arise in all facets of medicine. However, in cosmetics, the patient’s expectation of outcomes is often in conflict with that of the clinician. There is a heightened potential for patient dissatisfaction that can ultimately lead to legal action,” says Dr. Mathew Avram.

It goes without saying that medical students and residents receive invaluable training that prepares them to provide high-quality care to their patients. For the vast majority of physicians the quality of medical education training they receive is not accompanied by a similar level of business training.

Specific training criteria and phone management policy and procedures to help your dermatology practice blow the competition away.

atmosphere-Healthcare is a new turnkey company that offers a visual platform for medical office environments aimed at reducing stress, anxiety and increasing patient satisfaction.

The holidays can be stressful, but rest assured, you can get through them with peace and joy instead of tension and oy vey. It just takes some mindfulness.

Weren’t we all preparing for the holidays in 2016 about a week ago? Time flies when you’re helping patients. To that end, we asked dermatologists to reflect on 2017, and summarize it using just one word (or two) with a brief explanation.

Top 5 legal questions

As the field of medicine becomes more complex, so do the legal questions that can mean the difference between a lawsuit with a positive result and one with a negative result. Dr. Goldberg looks at 5 potential situations and offers his advice.

Inbound calls to your dermatology practice are still a crucial access point for patients. Fail here, and your practice may lose a patient before they’ve even walked through your door. Here are two primary goals for inbound phone management.

A practice with disengaged employees risks bleeding cash, says Amy Koon of the medical practice management firm Keystone Medical. In this article, Ms. Koon highlights key steps necessary for creating employee engagement.

Annual employee performance reviews rank near the top of least favorite tasks for most physicians and their staff. Here are 6 questions to ask your employees to get the most out of the review process.

The holidays offer some time to unwind and recalibrate before the calendar flips to the new year. If you enjoy reading, here are five recommendations we hope will resonate with you, inspire you, and maybe move you into the New Year with just a little more insight and enthusiasm.

Dr. Norman Levine offers bits of advice for those considering this type of change in your practice for those considering selling their practices to venture capital-backed enterprises based on his experience with one such company.

Improve performance

Structure and frequency in the performance review process can create effective two-way discussions. Point out plenty of positives to keep the employee at ease during the review.

Performance review tips

Three tactics to set your employees at ease and to facilitate effective two-way discussions.