PODCAST Best practices for surveying patients

Dermatology Times editorial advisor, Dr. Elaine Siegfried, and adherence expert, Dr. Steven Feldman, discuss the reasoning behind the development of the Dr. Score physician rating site. In part 3 of our series on patient adherence, the two talk about patient satisfaction measurements and best practices for using surveys to convey empathy as well as to improve your interactions with your patients. Dr. Feldman is a professor of dermatology at the Wake Forest University School of Medicine.