Building Patient Rapport with Modern Regenerative Aesthetic Devices

In this second part of this discussion with Amy Lewis, MD, a cosmetic dermatologist at Lewis Dermatology & Associates in New York City, she shared her practical experience integrating the Glo2Facial device into her private practice. Lewis emphasized the significant clinical and relational advantages of offering a relaxing, non-invasive treatment with no downtime, as it not only improves skin quality but also fosters meaningful patient engagement in a new way.

“It gives you time to bond with them, see what their needs are, see what their issues are,” Lewis noted. “Maybe it's time to say, ‘Okay, this would be your next step in your aesthetic journey,’ and you kind of plan it out for them during treatment.”

Lewis described how Glo2Facial provides a unique opportunity to build patient rapport during treatment sessions, as the device encourages an extended, comfortable interaction. These sessions serve as a valuable touchpoint to discuss future aesthetic goals and introduce complementary treatments or skin care regimens. One early success story involved her office manager, who, despite access to a variety of in-office procedures, preferred the Glo2Facial for its immediate skin-enhancing effects and promoted it enthusiastically to other patients.

From a clinical perspective, Lewis highlighted the device’s alignment with the growing trend of “prejuvenation,” where younger patients proactively seek treatments to delay visible aging. Recognizing that collagen production begins to decline around age 25, she underscored the importance of initiating early, non-invasive interventions that promote skin health and regeneration. Glo2Facial, which oxygenates the skin and stimulates its natural repair processes, fits well within this growing trend.

“I think it's a great thing for the older patient, because it's a great adjunct, but I think it's a tool that we didn't have before to get the younger population started,” she said.

Importantly, Lewis noted the role of the Glo2Facial as an adjunct to other modalities such as injectables, lasers, microneedling, and RF-based therapies, supporting the mindset of regenerative medicine. She also drew attention to the rising use of GLP-1 medications for weight loss and their associated impact on facial laxity. She recommends early incorporation of Glo2Facial in these patients to maintain skin firmness and integrity. Especially when paired with medical-grade skincare and monthly treatments, Lewis likened the treatment to consistent physical exercise—ongoing sessions are key to maintaining long-term skin health.