Elizabeth W. Woodcock, M.B.A., F.A.C.M.P.E., C.P.C.

With all of the talk about the government's EMR stimulus package, new CPT codes, and the impact of the turbulent economy, you wouldn't pick dress codes as a big concern for medical practices. But as the newest generation entering the work force starts filling positions at your dermatology practice, it won't be long before you, too, may need to establish - or update - your practice's dress code.

Physicians' efforts to collect from patients are exponentially better nowadays, but patient statements haven't changed in decades: a slip of paper is popped into an envelope and mailed every 30 days. In this volatile, changing economy, it's time to overhaul your dermatology practice's approach to patient statements.

Looking for ways to reverse your dermatology practice's declining reimbursements, but don't know where to start? Try going to the source, or rather, sources - the terms of your payer contracts, that is. This article suggests some key items to seek in your next contract.

To combat declining revenues during this recession, dermatology practices must pay close attention to customer service - everything from the reception area to staff interactions.

Neither being on the brink of major health reform nor living through the tumultuous economy will give you any relief from the challenges to your dermatology practice's bottom line. As employers continue to push more financial responsibility to employees, the ranks of the uninsured surge daily,

Efficient patient flow makes wise business sense - there's no CPT code for the time you spend waiting to talk to the nurse, or idling while a patient is being roomed. Eliminate this non-productive, non-reimbursable time by streamlining your workflow.

If your practice hasn't jumped on the eco-friendly bus already, maybe it's time to catch a ride. 'Going green' can make good business sense. Savvy dermatology practices recognize that consumers gravitate to businesses they perceive as socially conscious. In addition to attracting patients and helping the environment, being environmentally friendly may also help you reduce costs.

National report - Congress surprised healthcare industry experts by its last-minute vote to halt the 5 percent Medicare payment cuts scheduled for Jan. 1.

The insurance companies with whom you do business appreciate your services but they are ultimately responsible for ensuring that their business - not yours - stays healthy.

Heading off unnecessary incoming calls will give you and your staff more time to handle appropriate telephone messages.