PODCAST: Using surveys to improve patient relations, part 3

September 26, 2014

Dermatology Times editorial adviser Elaine Siegfried, M.D., and adherence expert Steven Feldman, M.D., talk about the development of the Dr. Score physician rating site, patient satisfaction measurements and best practices for using surveys to convey empathy as well as improve interactions with patients.

 

As we continue our discussion on patient adherence, Dermatology Times editorial adviser Elaine Siegfried, M.D., and adherence expert Steven Feldman, M.D., talk about the development of the Dr. Score physician rating site, patient satisfaction measurements and best practices for using surveys to convey empathy as well as improve interactions with patients. Dr. Feldman is a professor of dermatology at the Wake Forest University School of Medicine, Winston-Salem, N.C.

Listen to more in this series:

The importance of patient adherence, part 1

Positively influence patient adherence, part 2

Incentives to encourage patient adherence, part 4