Answering the call - with etiquette

November 1, 2001

Even before the atrocities in New York and at the Pentagon, teleconferenceswere becoming increasingly common in medicine, industry, and even for familyget-togethers. Now that travel is being curtailed, teleconferencing is likelyto play an even larger role in our lives - and you may be asked to leada teleconference. Here's how to succeed: