20 tips to avert no-shows

March 1, 2007

Sign follow-up correspondence to no-shows yourself; physician involvement may help patients understand the impact of their behavior.

Fortunately, there are steps you can take to reduce no-shows.

No-shows do more than just disrupt the daily flow of patients - they are money-losers. No one reimburses you for a no-show, yet the overhead related to that missed appointment - staffing, leases, insurance, utilities and so on - remains on the books.

You can't eliminate no-shows altogether, but try these 20 tips to reduce their frequency: